In the late 1800s, Frederick Taylor birthed the field of management science, which fundamentally altered organisational structure, and helped pave the way for entrepreneurs to effectively participate in the industrial revolution. Taylor, for example, demonstrated how divorcing ownership from management and how worker specialisation could help firms scale-up rapidly and increase profitability. Arguably, there have been no similar means offered to revolutionise business until the arrival of ICT. Today ICT offers SMEs, particularly in Africa, the tools to revolutionise their business processes,...
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